TDQ Investigates: WTF Viacom and DirecTV?

DirectTV vs. Viacom

Can Direct TV hold on to Viacom’s channels? Programming availability seems to be just a game to the parties involved. A game in which the consumer always loses no matter how many quarters they have put in the machine.

Let me start by saying I’ve had DirecTV for several years, and during those years, I’ve been significantly happier with them than I was with the lousy cable provider I switched from, whom I won’t name, (here’s a hint, though-it rhymes with bombast).

I generally have had good customer service experiences, and there have been several times over the years that I’ve gotten a pay channel free for 90 days, and they didn’t pull that “you have to call and cancel after the promotional period ends or we’ll just keep it on and start charging you” nonsense. At the end of the 90 days, they removed it from my channels, and it never cost me a dime.
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